Summit To Do customer privacy notice
Registered name: El Ventures Limited
We are the controller of your personal data. Feel free to contact us at el@summittodo.com with any questions.
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
What information we collect, use, and why.
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Health information (including dietary requirements, allergies and health conditions)
- Photographs or video recordings (please let us know if you do not want to be featured in any photos or videos that might be used on the website)
We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:
- Health information
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Purchase or viewing history
Lawful bases and data protection rights
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
- We retain your personal data for 10 years from the point of our last contact with you. After this point, your personal data will be permanently deleted.
Who we may share information with
- Freelance leaders/guides/coaches
- Gear rental suppliers
- Accommodation providers
- Emergency services
Your rights as a data subject
As a data subject, you have the following rights in relation to your personal data:
- To be informed about how and why your data is handled, which is done largely through this privacy notice;
- To gain access to copies of your personal data;
- To have errors or inaccuracies in your data changed;
- To have your personal data erased, in limited circumstances (sometimes known as the ‘right to be forgotten’);
- To object to the processing of your personal data for marketing purposes or when the processing is based on the public interest or other legitimate interests;
- To restrict the processing of your personal data, in limited circumstances;
- To obtain a copy of some of your data in a commonly used electronic form, in limited circumstances;
- Rights around how you are affected by any profiling or automated decisions.
If you wish to exercise any of these rights, please contact us.
For more information about these rights, please see the ICO’s website https://ico.org.uk/ or contact our director, Eloise Robertson at el@summittodo.com
Withdrawing consent
If we are relying on your consent to process your data, you may withdraw your consent at any time by contacting us.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint